Appointment

Appointment

ONLINE APPOINTMENT

The phone number 0600 550 501 is replaced by the new number 010 380 8000.

Appointments at Pikkujätti can be booked by phone or through the internet.

The centralized appointment service of Pikkujätti will serve you at  +358 10 380 8000.

The service enables you to schedule appointments at all Pikkujätti locations, and strives to provide advice to ensure that your child gets the best possible treatment right away for his/her specific need.

The personnel working for the appointment service consists of health care professionals with customer service skills.

The use of the Internet appointment system is based on the patient’s name and personal identification number. If you are a new customer, the system asks you to register. After registration, you can make appointments via the Internet, even if you have not visited Pikkujätti before. The search for free appointment times are made by practitioner or location.
If the doctor you want does not have any appointment times available, please contact Pikkujätti at  +358 10 380 8000.

The doctors and other practitioners have the right to charge a fee for an unused appointment that was not cancelled.

In case of hinder, you should make the cancellation or change of a booked appointment at least 2 hours before the reserved time. Cancellations can be made either trough the cancellation option you received if booking via Internet or by calling our service at  +358 10 380 8000 (fee 0,08 €/min + local network or mobile call charge).

If there is less than 2 hours to the reserved time the cancellation or change of booking has to be made by calling our helpdesk. If there is less than 2 hours to the reserved time, Doctors and practitioners have the right to charge a fee for the unused appointment. Office fee is not charged.

Cancellations are not accepted via e-mail.

In order to improve our quality of service, we record the appointment calls. The recordings are only used in the training of people dealing with appointments and for verifying appointments, when required.

IF YOU HAVE A PROBLEM WITH INTERNET APPOINTMENTS, PLEASE CALL OUR APPOINTMENT NUMBER  +358 10 380 8000.